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Terms and conditions

TERMS AND CONDITIONS of OLIMPEX trading s.r.o.

1. GENERAL PROVISIONS
1.1. These trading terms and conditions of the trading company OLIMPEX trading, sro, registered office Wellnerova 134/7, 779 00 Olomouc, IČO: 26877252, DIČ: CZ26877252, registered in the Commercial Register maintained by the Regional Court in Ostrava, Section C, insert 28953, paragraph 1 of Act No. 89/2012 Coll., the Civil Code mutual rights and obligations of the parties arising in connection with or on the basis of a purchase contract concluded between the seller and another individual through the internet shop of the seller www.olimpex.cz

1.2. Business terms do not apply to cases where a person intending to buy the goods from a seller is a legal person or person who acts when ordering goods in the course of their business or in the course of their independent pursuit of their profession.

1.3. The business relationship between the seller and the buyer who is not the final consumer is solved according to the individually negotiated terms. This means that the seller is entitled to unilaterally refuse to sign the purchase agreement. He / she shall inform Buyer in writing of this fact at his / her email address stated in the order.

2. CLOSING OF THE BUILDING AGREEMENT
2.1. All presentations of the goods placed on the web interface of www.olimpex.cz are informative and the seller is not obliged to conclude a purchase contract related to these goods.

2.2. Purchaser's order made via the www.olimpex.cz online store or via the phone is a binding proposal of the buyer to conclude a sales contract with the seller. The seller will immediately acknowledge receipt of the order via email to the email address stated by the buyer in the order, which confirmation is not the acceptance of the seller of the proposal for the conclusion of the purchase contract.

2.3. The buyer has the right to cancel the order, ie to withdraw his proposal for the conclusion of the purchase contract, without any penalties until the moment the goods are dispatched. Cancellation of the order is the buyer obliged to notify the seller via email or telephone.

2.4. The purchase contract is concluded by accepting the proposal for the conclusion of a purchase contract by the seller, accepting it is the dispatch of the seller's goods to the buyer or the explicit acceptance of the seller by email.

2.5. Prices of goods and services (such as postage) listed on the web interface are in CZK, including the applicable VAT rate according to valid legislation.

2.6. The buyer agrees to use remote means of communication when concluding the purchase contract. Costs incurred by the buyer when using distance means of communication in connection with the conclusion of the purchase contract (costs of Internet connection, telephone calls) are borne by the buyer himself.

2.7. The purchase contract is concluded in the Czech language and is archived for the purpose of its proper performance and is not accessible to third parties.

3. PAYMENT CONDITIONS
3.1. The buyer may pay the buyer the following goods in the following manner: a) the price of the goods and any costs associated with the delivery of the goods under the purchase contract;
a) in cash at the seller's premises - OLIMPEX trading s.r.o., Wellnerova 134/7, 779 00 Olomouc
b) cash on delivery at the place specified by the buyer in the order;
c) non-cash transfer to the account of the seller;

3.2. For goods manufactured directly on customer's request (custom production), the buyer is required to pay the seller a deposit of 30% of the sale price in advance. This deposit is irreversible.

3.3. Seller sends a sales receipt, along with the goods to the buyer, which does not serve as a tax document. The tax document is sent by the seller to the buyer in writing (by e-mail) or by telephone.

4. TRANSPORTATION AND SUPPLY OF GOODS
4.1. The cost of postage and packaging is borne by the buyer according to the way he chooses to order the goods. These costs are governed by the prices listed on www.olimpex.com.

4.2. If the seller is obliged to deliver the goods in the place specified by the buyer in the order, according to the purchase contract, the buyer is obliged to take over the goods upon delivery. Upon receipt of the goods from the transporter, the Buyer is required to check the integrity of the packaging of the goods and, in the event of any defects, to notify the carrier without undue delay. In the event of a violation of the packaging indicating unauthorized entry into the consignment, Buyer is not required to take delivery of the consignment from the carrier.

4.3. If, for reasons of buyer's need, it is necessary to deliver the goods repeatedly or in any other way than stated in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, respectively. costs associated with another delivery method.

5. WITHDRAWAL FROM THE TREATY
5.1. In accordance with Section 1829 (1) of the Civil Code, the buyer has the right to withdraw from the sales contract without giving any reason, within 14 (fourteen) days of the receipt of the goods. Withdrawal from the sales contract must be sent to the seller within this period by email or in writing to the seller's address and the buyer may use the model form provided by the seller, which forms an annex to the business terms.

5.2. In the case of withdrawal from the contract, the purchase agreement is abolished from the outset. Goods must be returned to the seller within 14 (14) days

5.3. In the event of a rescission, the seller returns the funds received from the buyer within 14 (fourteen) days of withdrawal from the purchase agreement in the same way as he has received from the buyer unless he explicitly agrees with the buyer in any other way that the buyer does not additional costs. The seller is not obliged to return the received funds to buyers before the buyer returns the goods or shows that they have sent the goods to the seller.

5.4. In accordance with Section 1832 of the Civil Code, the buyer is entitled to a refund of the funds associated with the carriage of goods (postage) upon its purchase (not refund). This claim, however, is only the price of the cheapest variant offered by the seller (even if the buyer chose a more expensive way of transport when ordering), and personal collection can not be considered as such a delivery method.

5.5. The Buyer notes that under Section 1837 of the Civil Code, the following may not be withdrawn from the sales contract:
(a) the supply of goods which has been customized to the consumer's or his own (custom-made);
(b) the supply of perishable goods and goods which have been irreversibly mixed with other goods after delivery;
(c) the supply of goods in sealed packaging which the consumer has removed from the packaging and which can not be returned for hygienic reasons;
(d) to deliver an audio or video recording or computer program if it has broken its original packaging.

5.6. The Buyer acknowledges that if the returned goods are damaged, worn or partially consumed, the seller is entitled to compensation for the damage incurred on the goods and is entitled to offset this claim unilaterally against the Buyer's claim for a refund of the purchase price.

5.7. If a gift is provided to the buyer together with the goods, the gift agreement between the seller and the buyer is concluded with the condition that if the buyer withdraws from the purchase contract, the gift agreement expires and the buyer is obligated to return the gift provided with the goods to the seller.

5.8. Upon receipt of the goods by the buyer, the seller is entitled to withdraw from the purchase contract at any time. In this case, the buyer will inform the buyer by e-mail to the address stated in the order and will return the buyer the purchase price without undue delay.

5.9. The Seller provides the buyer with an extended period for returning the goods without giving any reason beyond the statutory time limit (point 5.1.) For a period of 1 year (365 days) from the receipt of the goods.

5.10. For goods returned beyond the statutory time limit (14 days), the seller reserves the condition that these goods must not be used, expired, partly or totally consumed or damaged beyond the normal check of the goods after its takeover. For the other conditions of withdrawal from the purchase contract for an extended period, points 5.1. to 5.8. of these Business Terms and Conditions.

6. RIGHTS OF FAULT FULFILLMENT
6.1. The seller is liable to the buyer for the fact that the goods have no defects when taken over and that at the time the buyer took over the goods:
(a) the goods have characteristics which the parties have negotiated and, failing that, have properties that the seller or the manufacturer has described or which the buyer expects with regard to the nature of the goods and the advertising they make;
(b) the goods are fit for the purpose for which the seller indicates or to which the goods of that type are normally used;
(c) the goods correspond to the quality or performance of the agreed sample or original if the quality or design has been determined on the basis of the agreed pattern or model;
(d) the goods are in the appropriate quantity, degree or quality;
(e) the goods comply with the requirements of the legislation.

6.2. Provisions in Article 6.1. of these Business Terms and Conditions shall not apply to goods sold at a lower price for a defect for which a lower price has been agreed. In the case of used goods, the amount of wear or tear the goods have had at the time of takeover by the buyer, or if it results from the nature of the goods.

6.3. Buyer's right to defective performance creates a defect that the merchandise has upon buyer acceptance. If a defect occurs within six (6) months of receipt, it is assumed that the goods were defective already at takeover.

6.4. If the defective performance is a material breach of contract, the buyer is entitled to:
(a) to eliminate the defect by supplying a new item without defect or by supplying the missing item;
b) to remedy the defect by repairing the item;
(c) a reasonable discount on the purchase price;
d) withdrawal.

6.5. The Buyer shall inform the Seller of the right he chooses to notify the defect or without undue delay after the defect is notified. The buyer can not change the choice without the seller's consent.

6.6. Rights against defective performance are claimed by the buyer at the seller's address at OLIMPEX trading s.ro., Wellnerova 134/7, 779 00 Olomouc.

6.7. The moment of claiming a defective performance is the moment when the seller received defective goods from the buyer.

6.8. Out-of-court complaint handling of consumers is ensured by the seller through the electronic address olimpex@olimpex.cz. Buyer information will be sent to the buyer's electronic address.

7. SALES REPORTS 
7.1. Under the Sales Records Act, the seller is required to issue a receipt to the buyer. At the same time, he is required to register the received revenue with the tax administrator online; in the event of a technical failure, within 48 hours at the latest.

7.2. The vendor issues receipts in accordance with the Electronic Sales Bill in electronic form sent by e-mail or in paper form, depending on the chosen payment method and the method of transport.

8. PROTECTION OF PERSONAL DATA
8.1. The Seller undertakes that all personal data provided by the Buyer is handled in accordance with the Personal Data Protection Act No. 101/2000 Coll. Personal data is for the sole purpose of the Seller and is not provided to third parties except for transporters to whom only the data strictly necessary for the transport of goods to the Purchaser is transferred.

8.2. The buyer has the right to ask the seller in writing to change or delete his or her personal data at any time from the seller's database.


These Terms and Conditions are valid from March 1, 2017